Last Updated: 10/6/2025
1. Introduction
BIAPEM Hostel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website.
2. Information We Collect
We may collect personal information from you in a variety of ways, including when you fill out a form, such as for booking requests, support, or realtor applications. The types of personal information we may collect include:
- Personal Identification Information: Name, email address, phone number.
- Request-Specific Information: University, desired location, and any other details you provide in messages.
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our services, including processing your requests and applications.
- Communicate with you, including sending confirmation and notification emails.
- Improve our website and services.
- Respond to your comments, questions, and provide customer service.
4. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website or servicing you, so long as those parties agree to keep this information confidential.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us through our Contact Support page.